FAQ’s for shopping online

How long will it take to receive my order?

Answer We make every effort to ensure that you will receive your goods within 7 days. However as we are not a city based business some orders may take slightly longer due to freight times.

What is your returns policy?

Answer If you are not happy with your purchase you may return the item/s in their original condition within 14 days of receiving them and receive a full refund for the cost of the item.
All returns must be sent to Nutmeg Home, 93 Marshall St Goondiwindi QLD 4390

If your goods arrive damaged or broken please contact immediately via e-mail and we will replace the items where possible or alternatively offer you a refund if they are no longer available.

Who can I contact with questions regarding your products?

Answer For any queries please e-mail info@nutmeghome.com.au and we will get back to you asap!

How can I find out about new products at Nutmeg Home?

Answer The best way to be the first to know about new products in our store is to sign up to the Nutmeg Home newsletter on our home page, or view our 'latest news' page.

Is your website secure?

Answer All online payments are processed through eWAY's secure payment gateway, ensuring your credit card details are safe and secure. Visit www.eway.com.au for more information.